1776165 - Error Message While Releasing the Customer Demand: "Request for complete delivery not valid for all ordered products"

An error message is faced while releasing the Customer Demand:

"Request for Complete delivery not valid for all ordered Products."

It cannot release the Customer Demand due to this error.

SAP Business ByDesign.

1. Go to the Outbound Logistic Control work center.
2. Go to the Customer Demand view.
3. Find the customer demand XYZ (XYZ represents ID of the Customer Demand) then choose Release button.
4. Error message above is faced.

This is the expected behavior of the SAP Business ByDesign system.

The Complete Delivery indicator has been selected in the sales order, this means when it is being requested to deliver all items together from the ship-from location. So if the requested date is same for all items then all those are assigned to same delivery group and this information is sent to supply chain management to perform the ATP check accordingly.

1. Go to the Sales Orders work center.
2. Go to the Sales Orders view.
3. Find the sales order DEF (DEF represents the ID of the sales orders for which customer demand XYZ is created)
4. Edit the sales order and choose the View All button.
5. Revoke the checkbox of Complete Delivery in General tab.
6. Save the sales order.

 Now release the Customer Demand in Outbound Logistics Control work center.

Customer Demand, Products, Complete Delivery, ATP, Delivery Group. , KBA , AP-CR-CR , Customer Requirement , How To