SAP Knowledge Base Article - Preview

1778724 - Installation with MaxDB fails with Error Unknown user in BI 4.X

Symptom

Installation of SAP BusinessObjects Business Intelligence (BI) 4.x fails using a MaxDB Repository database:

An error has occurred.

SAP BusinessObjects BI platform CMS: Unable to connect to the CMS systemdatabase
""SID:host:port"". Reason: MaxDB error found: ErrorCode(-4008)
ErrorMessage: Username(1) Unknown user
name/password combination SqlState: 08004

Cannot verify DB login information.


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Environment

  • SAP BusinessObjects Business Intelligence 4.x
  • SAP MaxDB

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.0, feature pack 3 ; SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2 ; SAP BusinessObjects Business Intelligence platform 4.3 ; SAP BusinessObjects Business Intelligence, Edge edition 4.0, standard package

Keywords

Central Mangement Server, ODBC, uppercase, lowercase, upper case, lower case, MAXDB, JDBC , CCM, Central Confugiration manager, Unknown user , KBA , BI-BIP-DEP , Webapp Deployment, Networking, Vulnerabilities, Webservices , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem

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