SAP Knowledge Base Article - Preview

1778797 - Email recipient does not receive report but the instance status is 'Success'

Symptom

  • A scheduled report or publication has its destination set to email.
  • The report is generated after the schedule is run and the instance status is set to "success".
  • The intended recipient of the report does not receive the e-mail with the scheduled report attached. 


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Environment

  • SAP BusinessObjects Enterprise XI 3.1
  • SAP BusinessObjects Business Intelligence Platform 4.x 

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2 ; SAP BusinessObjects Enterprise XI 3.1

Keywords

KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , BI-BIP-PUB , Publishing and scheduling in InfoView/BI launch pad , Problem

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