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1781015 - BI Launchpad Home Page - HTTP Status 500 or "Unable to initialize TldLocationsCache" error


The BI Launchpad (BILP) home page returns an error, one of the following behaviours may be seen:

  • One of the following errors may appear in the browser:
    "An error has occurred: org.apache.jasper.JasperException: Unable to initialize TldLocationsCache: The filename, directory name, or volume label syntax is incorrect"
    "Http Status 500-Internal Server Error"
  • This error may appear in the Tomcat stderr log: SEVERE: Cannot find specified temporary folder at D:\D:UMT_temp\
  • In the BI Launchpad logs, the following error may be seen:
    Unable to initialize TldLocationsCache: <TOMCATINSTALLDIR>/temp



  • SAP BusinessObjects Business Intelligence Platform 4.x (BI 4.2 / 4.3)
  • Tomcat
  • Windows
  • Linux / Unix


SAP BusinessObjects Business Intelligence platform 4.2 ; SAP BusinessObjects Business Intelligence platform 4.3


BI 4 40 Tld Locations cache file name launchpad org apache jasper JasperException , KBA , BI-BIP-DEP , Webapp Deployment, Networking, Vulnerabilities, Webservices , Problem

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