SAP Knowledge Base Article - Preview

1781941 - "Account Information Not Recognized: You must change your password" for SAP users in BI 4.0

Symptom

  • "Account Information Not Recognized: You must change your password" appears when logon to BI Launchpad or CMC via SAP users


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Environment

  • SAP BusinessObjects Business Intelligence 4.0 all patch levels

Product

SAP BusinessObjects Business Intelligence platform 4.0

Keywords

password, expire, initial password, SAP GUI. , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem

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