Symptom
- When performing a workflow inside SAP Lumira Desktop, the application errors during a navigation step.
Environment
- SAP Lumira Desktop (any SP)
Reproducing the Issue
- Reproduction steps will be specific to the use-case and workflow
- This could be when Acquiring, Enriching, Visualizing or Sharing a dataset or visualization.
Cause
- To be investigated using trace steps
- However, if issues are related to reading from or publishing to HANA, please consult KBA 1772714 - SAP Visual Intelligence: How-to setup an APPLICATIONUSER Session Variable for tracing VI errors when working with Online HANA Exploration Views
Resolution
- Close the SAP Lumira Desktop.
- Locate the file BO_Trace.ini under path: C:\Program Files\SAP Lumira\Desktop
- Create a backup of this file. You can revert to disable the tracing more easily.
- Run Notepad as Administrator and open the above file.
-
Comment out the top line by putting // in front of it.
This will change [from_subunit("com.sap.hilo") || from_subunit("com.sap.bi")]
so it looks like this //[from_subunit("com.sap.hilo") || from_subunit("com.sap.bi")] -
Change the level of logging by changing this:
// TraceLog importance level.
// Default value: m
// Possible values: xs, x, m, l, xl, '<<', '<=', '==', '>=', '>>'
importance = m;To this:
// TraceLog importance level.
// Default value: m
// Possible values: xs, x, m, l, xl, '<<', '<=', '==', '>=', '>>'
//importance = xs;
log_level = high; -
Optionally you can change the default logging folder to make the logs easier to find by commenting out log_dir = getenv("TMP") + "/sapvi/logs"; to a logging directory of your choice. For example you could change it to:
//log_dir = getenv("TMP") + "/sapvi/logs";
log_dir = "c:/logs"; -
Restart the application
-
Reproduce the problem workflow leading to error
-
Locate the log file under path you specified or if left to be default: C:\Users\<user>\AppData\Local\Temp\sapvi\logs (on Windows XP logs will be located: C:\Documents and Settings\<user>\Local Settings\Temp\sapvi\logs)
-
Search for log entries prefixed with |E|
To disable the trace, please remember to amend the BO_Trace.ini line: active = false;
See Also
Other useful Application file locations:
- Installation logs:- C:\Program Files\SAP Visual Intelligence\InstallData\logs
- License Key location:- C:\Users\Public\sapvi
- VI startup properties:- C:\Program Files\SAP Visual Intelligence\Desktop\SAPVisualIntelligence.ini (Depending on version, this may be SAPLumira.ini)
- DB logs:- C:\Users\<user>\AppData\Local\SAP\SAP Visual Intelligence
- Navteq Geo temp files:- C:\Users\<user>\AppData\Local\Temp\sapvi\sapvi.geo
Keywords
KBA , BI-LUM-DIS , Lumira Desktop/Discovery , How To