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1782078 - SAP Alias import not working after installing patch 5 on BI 4.0 SP4

Symptom

  • SAP users are no longer imported into the BI system
  • SAP aliases cannot be manually added to the system either receive error below

"CSecSAPR3Binding::XRFCCnxBroker::BorrowConnection() failed. See following log entries for details. Failed while trying to log on to SAP system. The following RFC error was returned: [Group, Key, Message]: [3, "", "Password must be changed."]. The entitlement system has been disabled in memory. This may be because the SAP system is unavailable or because the credentials are invalid. The entitlement system has to be re-enabled before it can be used again. "

  • SAP entitlement system was working previously in BI4 SP04
  • Entitlement system is configured with an SAP communications user
  • If entitlement system user is changed to dialog user then SAP aliases can be imported manually without error

 


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Environment

  • SAP BusinessObjects Business Intelligence Platform 4.0 Support Pack 4 patch 5 likely Patch 3 and patch 4 will be affected as well
  • All version of Bi 4.0 that are using SAP RFC 7.20 version (this may include SP2 and future SP releases as well as minor versions)

Product

SAP BusinessObjects Business Intelligence platform 4.0

Keywords

zie roles accounts mapping adding synch groups update  ADAPT 01671335 1671335 TE 5050103419 , KBA , BI-BIP-AUT , Authentication, ActiveDirectory, LDAP, SSO, Vintela , Bug Filed

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