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1782293 - Intermittent errors in SAP BusinessObjects Explorer on HANA under heavy load in specific scenarios: "Failed to apply the object level security for the information space"

Symptom

  • Intermittent errors in SAP BusinessObjects Explorer on HANA under heavy load in specific scenarios (e.g. load testing with multiple users and a single Information Space)
  • Error in SAP BusinessObject Explorer: Failed to apply the object level security for the information space
  • Error in SAP BusinessObject Explorer logs: SAP DBTech JDBC: Cannot connect to jdbc:sap://<hostname> [Cannot connect to host <hostname> [Connection refused: connect], -813.]


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Environment

  • SAP BusinessObjects Explorer 4.0.4 Patch 2
  • SAP HANA revision 37 and lower

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Explorer 4.0

Keywords

Explorer, HANA, revision, 37, 38, heavy load, load testing, load runner, load, Information Space, IS, Failed to apply the object level security for the information space, object security level, failed,apply,  Cannot connect to jdbc:sap, Cannot connect to host, Connection refused, , KBA , BI-RA-EXP , Obsolete: Polestar, Explorer , Problem

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