SAP Knowledge Base Article - Preview

1782484 - Unable to refresh published Live Office document based on a report using single sign-on for database


Refreshing a Live Office document based upon a report (Crystal Report/WebI) using SAP BW as reporting datasource and having single-sign on set for database connection fails with error "The database credentials for the document are either incomplete of incorrect."



SAP BusinessObjects BI platform 4.0 SPx


SAP BusinessObjects Business Intelligence platform 4.0


live office, snc, sts, refresh, sso, single sing-on, crystal, webi, unable to refresh, LO 26603, incomplete, incorrect, database logon information , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.