SAP Knowledge Base Article - Preview

1783012 - Unable to create new or view existing information sopace in Internet Explorer after installing Explorer Support Pack or Patch

Symptom

  • After Installing Explorer Support Pack or a Patch, clicking on a New information space in Internet Explorer doesn't trigger anything
  • Dialog for configuring new information space doesn't appear
  • Viewing an existing information space shows corrupted labels


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Environment

  • Business Intelligence Platform 4.0
  • Explorer 4.0
  • Internet Explorer

Product

SAP BusinessObjects Explorer 4.0 ; SAP BusinessObjects Explorer 4.0, feature pack 3

Keywords

ie, hang, install, SP, new, corrupt, label, information space, explorer , KBA , BI-RA-EXP , Obsolete: Polestar, Explorer , BI-BIP-INS , Installation, Updates, Upgrade, Patching , Problem

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