Symptom
How to Hire a Service Agent as an Employee?
Environment
SAP Business ByDesign
Resolution
In order to hire a Service Agent as an Employee, follow the below steps:
- Go to Personal Administration work center.
- Select Regular Tasks view.
- Click Hire Service Agent as Employee.
- Choose the Service Agent ID.
- Input all the following mandatory fields at least.
- Administrative Category
- Work Agreement
- Agreed Working Hours
- Hire Date
- Organizational Unit (If the Organizational Unit is already maintained in the Service Agent's General Infotmation, the data will be automatically filled)
- Job (If the Job is already maintained in the Service Agent's General Infotmation, the data will be automatically filled)
- Click Save.
This task will hire an Service Agent as an Employee.
Note: After performing this action, the Service Agent ID should be replaced with the new Employee ID.
Keywords
Hire, Service Agent, Employee , KBA , AP-BP-BPT , Business Partner Template , How To
Product
SAP Business ByDesign all versions