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SAP Knowledge Base Article - PreviewSymptom
- Modifications of item in Client Groupware are not synchronized to CRM.
- Deleted items are recreated in Groupware.
- CRM calendar entries are overwriting Groupware entries.
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Environment
- Client Groupware Integration 10.30 series.
- SAP CRM 7.0, 7.01, 7.02, 7.03.
Product
SAP Customer Relationship Management all versions ; SAP enhancement package 1 for SAP CRM 7.0 ; SAP enhancement package 2 for SAP CRM 7.0 ; SAP enhancement package 3 for SAP CRM 7.0 ; SAP enhancement package 4 for SAP CRM 7.0
Keywords
KBA , CRM-BTX-GWI , Groupware Integration (Client) , Problem
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