SAP Knowledge Base Article - Preview

1783608 - Client Groupware changes not synchronised to CRM.

Symptom

  • Modifications of item in Client Groupware are not synchronized to CRM.
  • Deleted items are recreated in Groupware.
  • CRM calendar entries are overwriting Groupware entries.


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Environment

  • Client Groupware Integration 10.30 series.
  • SAP CRM 7.0, 7.01, 7.02, 7.03.

Product

SAP Customer Relationship Management all versions ; SAP enhancement package 1 for SAP CRM 7.0 ; SAP enhancement package 2 for SAP CRM 7.0 ; SAP enhancement package 3 for SAP CRM 7.0 ; SAP enhancement package 4 for SAP CRM 7.0

Keywords

KBA , CRM-BTX-GWI , Groupware Integration (Client) , Problem

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