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1785203 - Unable to process your request "SyntaxError" when navigating inside Crystal Report in Infoview


When navigating from page to page while viewing Crystal Report inside Infoview receiving following error if waiting for 2-3 minutes between clicks :

Unable to process your request
name: SyntaxError
message: SyntaxError
number: -2146827286
application: Syntax error

Crystal _ BBP unable to process request.bmp

The issue does not happen for Webi reports and the issue does not happen if we access Infoview on Websphere directly



  • IHS web server with Siteminder Agent enabled
  • 2 Siteminder policy servers
  • Websphere Java app server
  • Business Objects XI3.1 SP3 and up


SAP BusinessObjects Enterprise XI 3.1


SyntaxError, -2146827286, Siteminder , KBA , BI-BIP-DEP , Webapp Deployment, Networking, Vulnerabilities, Webservices , Problem

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