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1785724 - CMS does not start up after setting the request port or name server port

Symptom

  • The Central Management Server process (CMS) does not start up when starting the servers
  • Attempt to login to the Central Management Console (CMC) leads to:
Error: Server:6400 not found or server may be down (FWM 01003) null
  • Checking traces or the system logs, CMS shows the following type of error:

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

assert failure: (apsserver.cpp:1260). (0 : An unexpected problem (exception) happened.  Reason given: The port number specified for the server is already in use., The server has problems using TCP/IP. The port number you are using is probably already in use..Port is in use: 6400).
...
SResourceSource::LoadString The root server reported an error %1. (Reason: %2).
...
SIServerController:run: Fail to initialize or uninitialize.  Reason is The root server reported an error Initialization Failure. (Reason: An unexpected problem (exception) happened.  Reason given: The port number specified for the server is already in use., The server has problems using TCP/IP. The port number you are using is probably already in use..).:
Uninitializing TheAPSServer object.... shutdown in progress....


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Environment

  • SAP BusinessObjects Business Intelligence Platform 4.x
  • SAP BusinessObjects Business Intelligence Platform 2025
  • All Supported Windows Operating Systems
  • All Supported Unix / Linux Operating Systems

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2

Keywords

cms requestport, no access to CMC, change request port , KBA , BI-BIP-SRV , CMS / Auditing issues (excl. 3rd Party Authentication) , Problem

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