SAP Knowledge Base Article - Public

1785779 - Attachments View of a Campaign is Missing

Symptom

You are working with a campaign and you are missing the Attachments view of it, despite it being made visible via adaptation mode.

Environment

SAP Cloud for Customer

Reproducing the Issue

  1. Go to the Sales Campaign work center.
  2. Go to the Campaigns work center view.
  3. Open the campaign ABC (where ABC is the ID of the campaign).

You do not see the Attachments view despite it being visible via adaptation mode.

Cause

Once the status of the campaign is Active, you cannot add an attachment.

Resolution

This is the system standard behavior.

See Also

 2879285 - Attachments in Campaigns are not available in Offline Mode

Keywords

Sales Campaign ; Attachments ; Adaptation Mode ; Not Visible ; Missing ; , KBA , LOD-CRM-MKT-CAM , Campaigns , How To

Product

SAP Cloud for Customer add-ins all versions