SAP Knowledge Base Article - Preview

1786412 - BI 4.0 - All Crystal Reports schedules are stuck in 'Pending'

Symptom

  • All Crystal Reports schedules are stuck in 'Pending' status.
  • In the Windows Application Event Viewer there is an Application Error, describing the JobServerChild.exe as a faulting application. (Screenshots attached)

Job_Server_-_Event_Viewer_Error__2.png


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Environment

  • SAP BusinessObjects Business Intelligence Platform (BI) 4.0
  • Windows 2008 64-bit
  • 3rd party software using cryptographic libraries (e.g Computer Associates - Siteminder SSO)

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.0, feature pack 3

Keywords

pending, stuck, won't run, siteminder, CA, computer associates, dll, cryptocme2.dll, stall, , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem

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