1788952 - Alternative Approver for Purchase Orders does not Receive Approval Tasks

The alternative approver for the purchase orders does not receive the approval tasks.

SAP Business ByDesign

To verify the Defined Work Assignment for Employee Work Distribution, you can navigate that way:

1. Go to the work center Organizational Management.
2. Go to the view Work Distribution.
3. Go to the sub-view Employee Work Distribution.
4. Expand the section Business Area: Purchasing.
5. Mark the Work Category Alternative Approver for Purchase Orders.
6. Verify that the user is responsible for the approval of purchase orders.

You have activated the new activity Purchase Order Approvals in the work center Business Configuration.

This Purchase order approvals being scoped enables the multi-steps approvals functionality for the purchase orders. Hence system makes the employee work distribution rule for purchase orders as obsolete.

so

Please go through the below SCN blogs, to see if there is work distribution that helps to suit your requirement.

https://blogs.sap.com/2018/12/23/overview-of-approval-process-for-shopping-carts-and-purchase-orders-in-sap-business-bydesign/

https://blogs.sap.com/2018/12/27/overview-of-approval-process-for-goods-and-service-receipts-and-supplier-invoice-in-sap-business-bydesign/

If non matches then

1.You can descope the Approval for Purchase orders and then Alternative approvers will get task.

 or

2. Ask your partner to develop custom approvals that can make use of alternative approvers.

3213917 - Alternative Approver for Supplier invoice does not Receive Approval Tasks

Alternative Approver for Purchase Orders not working; Alternative approver , KBA , AP-POP , Purchase Order Processing , How To