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SAP Knowledge Base Article - PreviewSymptom
The Introscope Manager has been installed successfully but fails to start. In the IntroscopeEnterpriseManager.log you see one of the following errors:
[ERROR] [main] [Manager] The EM failed to start. PermGen space
or
[ERROR] [Metadata Perf Metric Updater] [Manager] Uncaught Exception in Enterprise Manager: In thread Metadata Perf Metric Updater and the message is java.lang.OutOfMemoryError: PermGen space
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Environment
Wily Introscope Enterprise Manager
Product
SAP Solution Manager all versions
Keywords
KBA , XX-PART-WILY , Introscope by CA Technologies , Problem
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