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SAP Knowledge Base Article - PreviewSymptom
You have configured "Global product recommendations" for a specific customer and expect that this will only be available for users within a target group. On logging into the webshop the products are recommended for all users.
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Environment
SAP CRM Web Channel for SAP CRM 5.0, 2007 and 7.0
Product
SAP Customer Relationship Management 2005 ; SAP Customer Relationship Management 2007 ; SAP Customer Relationship Management 7.0 ; SAP enhancement package 1 for SAP CRM 7.0
Keywords
KBA , CRM-ISA-MKT , Marketing (Recommendations, Cross-/Up-Selling) , CRM-ISA , Internet Sales , Problem
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