Symptom
Dashboard exported in PPT format in Windows OS, when opened in Macintosh computer fails to execute.
Environment
Dashboard design 4.0
Reproducing the Issue
1. Open Dashboard design 4.0 in Windows machine.
2. Create a dashboard.
3. Export in PPT format.
4. Try to open this Dashboard in Macintosh computer.
5. Fails to open the dashboard.
Cause
An ActiveX control is used to display the Dashboard in PPT format, however this ActiveX is not available on Macintosh computer.
Resolution
This behavior is by design.
Workaround:
1. Open Dashboard design 4.0 in Windows machine.
2. Create a dashboard.
3. Export in SWF format.
4. Try to open this Dashboard in Macintosh computer in Safari browser.
5. Dashboard opens successfully.
Keywords
PPT, Macintosh, Mac, SWF, Dashboard. , KBA , BI-RA-XL-DES , Obsolete: design-time, designing, exporting, usability , Problem