Symptom
After the execution of the Managed System Configuration for a JAVA or Dual Stack system, in the Introscope WebView / Introscope Workstation there are only few metrics reported for the relevant server. The following picutre describes the issue:
Moreover, in the IntroscopeAgent<system_instance>_Server<XX>.log the following error is found:
| 11/09/12 03:16:51 PM BRST [ERROR] [IntroscopeAgent] The agent extensions directory D:\usr\sap\SMA\SMDA95\SMDAgent\applications.config\com.sap.smd.agent.application.wily\BytecodeAgent\ISAGENT.8.2.4.0-2012-01-27\wily\core\config\ext could not be located. No extensions will be loaded. |
Also, in the Self-Diagnosis for the target system the following error:
- The JMX metrics of this host / Byte Code Adapter are missing;
- The SAP J2EE metrics are missing for this agent;
The following picture describes the issue:
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Environment
- SAP Solution Manager
- SAP Solution Manager Diagnostics
Product
Keywords
workload analysis data missing java memory usage grey ewa wily introscope root cause analysis introscope webview standard metrics wily trace , wily investigator
Quality of Service Data in Solution Manager Diagnostics - BW ,
Performance of Java System <SID> , No performance data is returned from BW InfoCube. ,
Infocube: 0SMD_MPEH , metric type: APPLICATION THREADS , metric name: ACTIVETHREADSCOUNT used in section 'Java System Data for <SID>' , KBA , SV-SMG-DIA-WLY-BCA , Byte Code Agent Setup , XX-PART-WILY , Introscope by CA Technologies , Problem
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