SAP Knowledge Base Article - Public

1793841 - Inbound Delivery Missing in Document Flow of Purchase Order

Symptom

You have completed the receipt of an Inbound Delivery XXX (XXX represents the Inbound Delivery ID). However, when you check the Purchase Order YYY (YYY represents the Purchase Order ID), it still shows an In Process status.  In addition, the Inbound Delivery  is not visible in the Document Flow of the related Purchase Order.

Environment

SAP Business ByDesign.

Reproducing the Issue

  1. Go to the Purchase Requests and Orders work center.
  2. Select the Purchase Orders view.
  3. Search for the Purchase Order YYY
  4. Open the Purchase Order.
  5. Select View All.
  6. Navigate to the Document Flow tab.
  7. The Inbound Delivery XXX is missing.

Cause

There are two possible reasons for the Inbound Delivery not being assigned to a Purchase Order:

Case 1:-

  1. The Inbound Delivery XXX is not in status Released. It appears in the Document Flow of the Purchase Order YYY if it is Released.

Case 2:-

  1. The Inbound Delivery Notification related to the Inbound Delivery XXX has a zero Quantity. This means, the Notification has been created, although no goods have been received yet.
  2. Since no actual goods is being received, Inbound Delivery XXX does not get updated in Purchase Order YYY.

Resolution

  1.  To complete the scenario without receiving any quantity, perform undo-release of the respective Inbound Delivery.
  2.  Then cancel the Inbound Delivery Notification against it.
  3.  Once it is done, cancel the PO via option Cancel Purchase Order, only if you do not wish to receive any quantity against it. 
  4.  It cancels the PO and no open quantity exists.

Note :The Inbound Delivery XXX is shown only in the Purchase Order Document Flow, once the Inbound Delivery is released with a Quantity different than zero.

Keywords

Purchase, Order, ID, Inbound, Supplier, Delivery, Bestellung, Belegfluss, Anlieferung,  no document flow, delivery , KBA , purchase order , inbound delivery , document flow , no document flow , inbound , bestellung , inbound delivery notification , AP-PRP , Purchase Request Processing , How To

Product

SAP Business ByDesign all versions