SAP Knowledge Base Article - Public

1796684 - Crystal Reports Viewer text alignment problems may be caused by incorrect Visual Basic version


  • Visual Basic 2010 application referencing Crystal Reports assemblies loads USP10.dll from system32 directory, resulting in misaligned text in the report viewer
  • The report views correctly in the Crystal Reports Designer


  • Visual Studio 2010
  • Crystal Reports 2008

Reproducing the Issue

Install a Visual Basic version that is not listed in the Supported Platforms or Product Availability Matrix for your specific version of Crystal Reports 2008 / 2013 / 2016.


  • Crystal Reports 2008 is not supported with Visual Studio 2010
  • (any version mis-match between CR and VB can cause similar behavior)



  • Download SAP Crystal Reports for Visual Studio 2010
  • Change the SAP Crystal Reports references to version 13.x


InfoViewApp, InfoView, CrystalReportsViewer, HTML, Web viewer, mis-aligned, miss-alligned, missalligned, , KBA , BI-DEV-NET-SDK , .NET SDK / COM SDK , How To


SAP Crystal Reports, developer version for Microsoft Visual Studio