Symptom
Image/Data is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
- During the DTE (Data Transformation job) sometimes the jobs fail for multiple reasons
- Some errors relate to how MS Analysis Services Environment handles the names of key attributes related to QueueName, QueueTechincalName, DimSecondaryQueue or AgentName
- The above causes the data processing to the OLAP database to fail and therefore no data for that period is available in the Online Reporting
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Environment
SAP Contact Center 7.0
Product
SAP Business Communications Management 5.5 ; SAP Business Communications Management 6.0 ; SAP Contact Center, on-premise edition 7.0
Keywords
OLAP Update, BCM Reporting, DTE Job Failed, Step 10, Step 2, SAP Contact Center, BCM, Online Reporting , KBA , CRM-CCI , Contact Center Infrastructure , Problem
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