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1798197 - Schedules fails with error "Database error: Unable to connect to SAP BW server Incomplete logon data.. (IES 10901)" in BI 4.0

Symptom

  • Recurrent schedules of reports based on BW data source with default SSO fail with error "Database error: Unable to connect to SAP BW server Incomplete logon data.. (IES 10901)" in BI 4.0.
  • Also error "Cannot connect to the olap source com.businessobjects.mds.olap.OlapException: [Internal] SSO token or User password is empty. [Internal] SSO token or User password is empty" can be seen for failed schedule.

  • Logging out with a SAP user after launching a schedule of a report based on BW data source with default SSO will make the schedule to fail. 

  • In BOE XI 3.x the above scenario work as expected.


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Environment

  • SAP BusinessObjects Business Intelligence Platform 4.0
  • SAP BW

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.0, feature pack 3

Keywords

BW SSO CR CRYSTAL SNC STS , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , BI-BIP-AUT , Authentication, ActiveDirectory, LDAP, SSO, Vintela , BI-BIP-PUB , Publishing and scheduling in InfoView/BI launch pad , Bug Filed

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