1798445 - The Apache Tomcat 5.5.20 service terminated unexpectedly in XI 3.1

1. Internet Explorer reflects the error message "The Internet Explorer cannot display the webpage" intermittently while accessing the Tomcat Page.
2. Internet Explorer reflects the error message "The website cannot display the page" intermittently while accessing CMC or Infoview.
3. Event Viewer reflects the error message "The Apache Tomcat 5.5.20 service terminated unexpectedly. It has done this <x> time(s). The following corrective action will be taken in <x> milliseconds. Restart the service."

• BusinessObjects Enterprise XI 3.1 Service Pack 3
• Windows 2008 R2 Standard

KBA , BI-BIP-DEP-TOM , Obsolete, use: BI-BIP-DEP , Problem