Symptom
- If the .swf has never been viewed in Infoview, you cannot access the flash file using the documentDownload URL on a browser
- The error is:
HTTP Status 500 -
type
Exception report
message
description
The server encountered an internal error () that prevented it from fulfilling this request.exception
java.lang.NullPointerException com.businessobjects.clientaction.xcelsius.DocumentDownload.getSWF(DocumentDownload.java:64) com.businessobjects.clientaction.xcelsius.DocumentDownload.service(DocumentDownload.java:151) javax.servlet.http.HttpServlet.service(HttpServlet.java:729)
note
The full stack trace of the root cause is available in the Apache Tomcat/5.5.33 logs.Apache Tomcat/5.5.33
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Environment
- SAP BusinessObjects XI3.1 SP5
Product
SAP BusinessObjects Enterprise XI 3.1
Keywords
xcelsius dashboard dashboard builder xi31 .swf blank empty , KBA , BI-RA-XL , Obsolete: BusinessObjects Dashboards and Presentation Design , Problem
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