SAP Knowledge Base Article - Preview

1799386 - DocumentDownload does not display the flash file (SWF) in a browser in XI3.1

Symptom

  • If the .swf has never been viewed in Infoview, you cannot access the flash file using the documentDownload URL on a browser
  • The error is:

    HTTP Status 500 -

    type

    Exception report

    message

    description

    The server encountered an internal error () that prevented it from fulfilling this request.

    exception

    java.lang.NullPointerException
	com.businessobjects.clientaction.xcelsius.DocumentDownload.getSWF(DocumentDownload.java:64)
	com.businessobjects.clientaction.xcelsius.DocumentDownload.service(DocumentDownload.java:151)
	javax.servlet.http.HttpServlet.service(HttpServlet.java:729)

    note

    The full stack trace of the root cause is available in the Apache Tomcat/5.5.33 logs.

    Apache Tomcat/5.5.33

 


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Environment

  • SAP BusinessObjects XI3.1 SP5

 

Product

SAP BusinessObjects Enterprise XI 3.1

Keywords

xcelsius dashboard dashboard builder xi31 .swf blank empty , KBA , BI-RA-XL , Obsolete: BusinessObjects Dashboards and Presentation Design , Problem

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