Symptom
In BI4, opening any report that lasts more than 10 mins fails with this error.
NOTE: This cannot be replicated when using a Tomcat application server
In the logs we see these java errors:
Caused by: com.sun.xml.internal.ws.server.UnsupportedMediaException:..Unsupported Content-Type: text/html Supported ones are: [text/xml]....com.businessobjects.sdk.core.server.CommunicationException$UnexpectedServerException: Unsupported Content-Type: text/html Supported..ones are:..[text/xml]..at com.businessobjects.sdk.core.exception.ExceptionBuilder.make..(ExceptionBuilder.java:144)..at com.businessobjects.sdk.core.exception.ExceptionBuilder.make..(ExceptionBuilder.java:101)..at..com.businessobjects.sdk.core.serve r.internal.AbstractServer.processIt..(AbstractServer.java:183)..at..com.businessobjects.sdk.core.server.internal.AbstractServer.p rocess..(AbstractServer.java:133)..at..com.businessobjects.sdk.core.server.internal.InstanceServer.process..(InstanceServer.java: 94)..at..com.sap.sl.sdk.services.util.ServerRequestProcessor.processServerRequest(ServerRequestProcessor.java:49)..at..com.sap.s l.sdk.dataprovider.service.DataProviderServiceImpl.processDataProviderCommand(DataProviderServiceImpl.java:419)..at..com.sap.sl.s dk.dataprovider.service.DataProviderServiceImpl.processDataProviderCommand(DataProviderServiceImpl.java:431)..at..com.sap.sl.sdk. dataprovider.service.DataProviderServiceImpl.run..(DataProviderServiceImpl.java:192)..at com.sap.sl.sdk.workspace.service.WorkspaceServiceImpl.run..(WorkspaceServiceImpl.java:347)..at com.sap.webi.ui.tasks.workflows.RunWorkspaceTask.doIt..(RunWorkspaceTask.java:77)..at com.sap.webi.ui.tasks.workflows.RunWorkspaceTask.doIt..(RunWorkspaceTask.java:14)..at com.sap.webi.toolkit.ui.tasks.WebITask.doInBackground..(WebITask.java:113)..at javax.swing.SwingWorker$1.call(Unknown Source)..at java.util.concurrent.FutureTask$Sync.innerRun(Unknown..Source)..at java.util.concurrent.FutureTask.run(Unknown Source)..at javax.swing.SwingWorker.run(Unknown Source)..at java.util.concurrent.ThreadPoolExecutor$Worker.runTask..(Unknown Source)..at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown..Source)..at java.lang.Thread.run(Unknown Source)..Caused by: com.sun.xml.internal.ws.server.UnsupportedMediaException:..Unsupported Content-Type: text/html Supported ones are: [text/xml]..at com.sun.xml.internal.ws.encoding.StreamSOAPCodec.decode..(Unknown Source)..at com.sun.xml.internal.ws.encoding.StreamSOAPCodec.decode..(Unknown Source)..at com.sun.xml.internal.ws.encoding.SOAPBindingCodec.decode..(Unknown Source)..at..com.sun.xml.internal.ws.transport.http.client.HttpTransportPipe.process..(Unknown Source)..at..com.sun.xml.internal.ws.transport.http.client.HttpTransportPipe.processRequest(Unknown Source)..at..com.sun.xml.internal.ws.transport.DeferredTransportPipe.processRequest..(Unknown Source)..at com.sun.xml.internal.ws.api.pipe.Fiber.__doRun(Unknown..Source)..at com.sun.xml.internal.ws.api.pipe.Fiber._doRun(Unknown..Source)..at com.sun.xml.internal.ws.api.pipe.Fiber.doRun(Unknown Source)..at com.sun.xml.internal.ws.api.pipe.Fiber.runSync(Unknown..Source)..at com.sun.xml.internal.ws.client.Stub.process(Unknown Source)..at com.sun.xml.internal.ws.client.sei.SEIStub.doProcess..(Unknown Source)..at com.sun.xml.internal.ws.client.sei.SyncMethodHandler.invoke..(Unknown Source)..at com.sun.xml.internal.ws.client.sei.SyncMethodHandler.invoke..(Unknown Source)..at com.sun.xml.internal.ws.client.sei.SEIStub.invoke(Unknown..Source)..at $Proxy40.processRequest(Unknown Source)..at..com.businessobjects.sdk.core.server.internal.http.HTTPServerImpl.doProcess(HTTPServerImpl.java:184)..at..com.busine ssobjects.sdk.core.server.internal.AbstractServer.processIt..(AbstractServer.java:171)..... 17 more....
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Environment
- SAP BusinessObjects Business Intelligence Platform 4.x
- SAP NetWeaver Java Application Server
Product
Keywords
webi, timeout, launchpad, netweaver, PROCTIMEOUT, ICM, , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem
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