SAP Knowledge Base Article - Public

1801346 - Error in Supplier Invoice: /SRMAP/LSIV_SIV 393. Balance is bigger than permitted.

Symptom

You cannot post a supplier invoice.

You get the error: A technical error occurred: /SRMAP/LSIV_SIV 393. Report an case. ; Invoice Accounting Notification ###: Balance ... is bigger than permitted.

Environment

 SAP Business ByDesign

Reproducing the Issue

  1. Go to the Supplier Invoicing work center.
  2. Go to the Invoices and Credit Memos view.
  3. Open the relevant invoice and press Check.
  4. You get such an error: Balance 0,010000 Euro of the invoice is bigger than permitted.

Cause

The Tax Payable amount doesn't match the Tax Receivable amount.

You can check this on the supplier invoice. Go to the General tab and then the Taxes sub-tab. There, you can check that the amounts differ.

Resolution

We are working on a permanent solution.

To solve the issue immediately, you can change the tax code temporarily for the item and revert it. Afterward the Tax Payables will match the Tax Receivables and you can post the invoice:

  1. Go to the Supplier Invoicing work center.
  2. Go to the Invoices and Credit Memos view.
  3. Open the relevant invoice
  4. Go to the General tab and then the Taxes sub-tab.
  5. Change one tax amount to zero and press Enter.
  6. The taxes are recalculated and Payables = Receivables.
  7. The status of the invoice is Ready for Posting.
  8. Choose Post.

Keywords

Supplier Invoicing, Supplier Invoice, Balance is bigger than permitted. , KBA , is bigger than permitted. , incoming , /srmap/lsiv_siv 393 , invoice accounting notification , SRD-SRM-SI , Supplier Invoicing , How To

Product

SAP Business ByDesign all versions