SAP Knowledge Base Article - Public

1801360 - Install Dashboard Design 4.0 in a Windows XP machine then install SAP GUI, EA features are disabled.

Symptom

In a machine without SAP GUI installed, if SAP GUI is installed after installing Dashboard Design, EA features will be disabled. There will be errors in the install log of Dashboard Design if there is no SAP GUI installed in the environment.

Environment

  • Business Intelligence 4.0
  • Dashboard Design 4.0

Reproducing the Issue

1. In a machine without SAP GUI, install Dashboard Design 4.0.
2. Install Dashboard Design 4.0.
3. Install SAP GUI and patch.
4. Start Dashboard Design, open SAP menu, you will see all the features are disabled.

Cause

SAP GUI must be installed before installing Dashboard Design 4.0

Resolution

Behavior is be design

Keywords

EA features, no SAP GUI installed , KBA , BI-RA-XL , Obsolete: BusinessObjects Dashboards and Presentation Design , Problem

Product

SAP BusinessObjects Dashboards all versions