Symptom
While creating a Transaction type configured to use Multilevel Categorization, you cannot input any category data because the fields are grey and inactive.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
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Environment
- SAP Solution Manager 7.1
- SAP Solution Manager 7.2
Product
SAP Solution Manager 7.1 ; SAP Solution Manager 7.2
Keywords
Solution Manager, Multi level categorization, category, field, locked, MAX_ITEMS, Incident, ChaRM, grey, disabled, gray, locked , KBA , SV-SMG-SUP , Service Desk / Incident Management , SV-SMG-CM , Change Request Management , Problem
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