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1803123 - Crystal Reports RAS server fails or in the starting state in BI 4.0


Crystal Reports RAS Server does not start on one node of the clustered environment, creating a new server behaves in the same way. In the trace logs following message was found.

"CLSID not found in map"

The environment variables, installation, rpm packages installed, profile were identical on the both the nodes.



  • SAP BusinessObjects BI 4.0
  • Any supported Unix Platform



SAP BusinessObjects Business Intelligence platform 4.0


ras bi4.0 bi40 failed fail starting not running sp04 after installation cluster , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem

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