SAP Knowledge Base Article - Preview

1804069 - After BI4 SP5 upgrade Active Directory logins no longer work

Symptom

After upgrading to BI4 SP5 AD logins have begun to fail with the message:

Account Information Not Recognized: Active Directory Authentication
failed to log you on. Please contact your system administrator to make
sure you are a member of a valid mapped group and try again. If you are
not a member of the default domain, enter your user name as
UserName@DNS_DomainName, and then try again. (FWM 00006)


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Environment

SAP BusinessObjects Business Intelligence platform 4.0

Product

SAP BusinessObjects Business Intelligence platform 4.0

Keywords

AD SAP BI SP5 JAVA TOMCAT OPTIONS Active Directory , KBA , BI-BIP-AUT , Authentication, ActiveDirectory, LDAP, SSO, Vintela , Problem

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