SAP Knowledge Base Article - Preview

1804124 - Version Managment take a long time to login or does not login at all

Symptom

When attempting to login to Version Management within the LCM application, the processing icon keeps spinning and the page never seems to load.  Additionally, the APS logs will contain messages similar to the following:

<log4j:throwable><![CDATA[com.crystaldecisions.enterprise.ocaframework.OCAFrameworkException$AllServicesDown: Unable to find servers in CMS <cms>:<port> and cluster @<cluster> with kind pjs and service AuditProxyService. All such servers could be down or disabled by the administrator. (FWM 01014)

<log4j:event logger="com.businessobjects.lcm.utilities.LCMLogger" timestamp="1356107148075" level="ERROR" thread="LCMServiceOCCA2:pool-4/28">
<log4j:message><![CDATA[Error in getting Audit Handler. Please refer to the stack trace.]]></log4j:message>
</log4j:event>

<log4j:event logger="com.businessobjects.lcm.utilities.LCMLogger" timestamp="1356107148075" level="DEBUG" thread="LCMServiceOCCA2:pool-4/28">
<log4j:message><![CDATA[Audit service is not enabled to commit event objects.]]></log4j:message>
</log4j:event>

<log4j:event logger="com.businessobjects.lcm.utilities.LCMLogger" timestamp="1356107148075" level="DEBUG" thread="LCMServiceOCCA2:pool-4/28">
<log4j:message><![CDATA[Commit audit events is completed.]]></log4j:message>
</log4j:event>


Read more...

Environment

  • XI 3.1 SP5
  • Lifecycle Management Console

Product

SAP BusinessObjects Business Intelligence platform all versions

Keywords

KBA , BI-BIP-DEP , Webapp Deployment, Networking, Vulnerabilities, Webservices , BI-BIP-LCM , Lifecycle Management Console - Promotion mgmt, Version mgmt , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.