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1804597 - Restarting Outbound SYSFAIL, RETRY, CPIERR and RUNNING Queues

Symptom

  • Some queues are stuck in the Outbound Queue (SMQ1) of the system
  • A restart of those queues is needed
  • The queues have one of these statuses:
    • SYSFAIL;
    • RETRY;
    • CPIERR;
    • RUNNING.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental." 

smq1.png


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Environment

  • SCM APO Release Independent
  • SAP ERP Release Independent
  • S4HANA ePPDS

Product

SAP ERP Central Component all versions ; SAP ERP all versions ; SAP HANA Cloud, private edition all versions ; SAP S/4HANA all versions ; SAP Supply Chain Management all versions ; SAP enhancement package for SAP ERP all versions ; SAP enhancement package for SAP Supply Chain Management all versions

Keywords

RSQOWKEX, reset, restart, smq1, outbound, queue, scheduler, destination, sysfail, retry, running, cpierr, retry, , KBA , SCM-APO-INT , Interfaces , BC-MID-RFC , RFC , How To

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