Symptom
- What component should I choose when logging a support case?
- How to determine which component to use when contacting support?
- Which component to choose to make sure my case reaches the correct support team?
- Trying to log a support ticket in SAP Service Marketplace (SMP) and need a component list
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Environment
- SAP Netweaver BW Web ABAP Runtime
- SAP Netweaver BW Web Java Runtime
- Xcelsius/Dashboard Designer integration to SAP BW with BICS remote web service
Product
SAP NetWeaver 2004 ; SAP NetWeaver 7.0 ; SAP NetWeaver 7.3 ; SAP NetWeaver 7.4 ; SAP NetWeaver 7.5 ; SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP enhancement package 1 for SAP NetWeaver 7.3 ; SAP enhancement package 2 for SAP NetWeaver 7.0
Keywords
Component tree, specialist team, assignment, BOBJ, BW, BI Java portal , KBA , BW-BEX-ET-WJR , BEx Web Java Runtime , BW-BEX-ET-WEB , BEx Web ABAP Runtime , BW-BEX-ET-XC , Please, use component BI-RA-XL. , How To
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