SAP Knowledge Base Article - Public

1805207 - Group names missing in Group Tree when viewed through Crystal Report Viewer


The report does not show the group names when viewed through Crystal Reports Viewer.


Crystal Report 2008

Reproducing the Issue

  1. Create a Report with a Group in it.
  2. Make sure that the option for "No Printer" is unchecked.
  3. Save the report.



Crystal Report will normally look for the same printer that was used at the time the report was developed. If it doesn't find the same printer name, it will then use the default printer on the runtime machine.


  1. Open the Crystal report in the Crystal Report Designer.
  2. Go to File Option >> Page Setup >> Check the "No Printer" Option.
  3. Save the report back to the repository.


No Printer, Blank group names , KBA , BI-RA-CR , Crystal Reports designer or Business View Manager , How To


Crystal Reports 2008 V0 ; Crystal Reports 2008 V1