SAP Knowledge Base Article - Public

1805295 - In the Preview of the Sales Quote, the Message: 'No Record Found' is Triggered

Symptom

In the preview of the sales quote, the message: No Record Found is triggered.

Reproducing the Issue

  1. Go to the New Business work center.
  2. Go to the Sales Quote view and in the Show field enter All Quotes from drop-down and in the Find field enter ABC(where ABC represents the sales quote id).
  3. Select the Sales Quote ABC and click on the button Preview.

The message: No Record Found  is triggered.

Cause

The form template for the sales quote is in the status Not Publish, therefore it's not been picked while preview of the sales quote.

Resolution

  1. Go to the Application and User Management work center.
  2. Go to the Business Flexibility view and the Form Template Maintenance sub-view.
  3. In the Show field from drop-down select Not Publish Form and click on the Go button.
  4. Using the filter option,search for the Form Template name Sales Quote.
  5. Select the Sales Quote Template and click on the button Publish.

Once Publish,you will be able to preview the sales quote ABC.

Keywords

KBA , AP-LP , Lead Processing , How To

Product

SAP BUSINESS BYDESIGN 1708 ; SAP Business ByDesign 1302 ; SAP Business ByDesign 1305 ; SAP Business ByDesign feature pack 4.0