SAP Knowledge Base Article - Preview

1808119 - Creating or Changing ECC customer results in two queues in CRM

Symptom

You are using CVI for the synchronization between ECC BP and ECC customer. If the user creates or changes customer data in ECC, two kind of queues are sent to CRM: R3AD_CUSTOME* (object CUSTOMER_MAIN ) and R3AD_BUPA*(object BUPA_MAIN). You can also see Bdocs for both queue names via T-code SMW01.


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Environment

  • SAP Customer Relationship Management 7.0 and higher
  • SAP enhancement package for SAP CRM 
  • SAP enhancement package for SAP CRM, version for SAP HANA

Product

SAP Customer Relationship Management 7.0 ; SAP Customer Relationship Management 7.0 on SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP enhancement package for SAP CRM all versions ; SAP enhancement package for SAP CRM, version for SAP HANA all versions

Keywords

ERP, FSCM , Customer Vendor Integration, SMQ1, SMQ2, XD01, XD02, CRMRFCPAR, CRMOBJECT, COM_BUPA_MWX_CREATE_MAIN, CRMC_BUT_CALL_FU , KBA , CRM-MD-BP-IF , Data Exchange CRM Online <-> R/3 , CRM-MW , Middleware , Problem

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