SAP Knowledge Base Article - Preview

1809708 - CRM Client Groupware contact information is overwritten by Account contact information.

Symptom

  • CRM Contact information is overwritten.
  • Account Email address is taken as default.


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Environment

  • Client Groupware Series 10.30.
  • SAP CRM 7.0, 7.01, 7.02, 7.03.

Product

SAP Customer Relationship Management 7.0 ; SAP Customer Relationship Management 7.0 on SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP enhancement package 1 for SAP CRM 7.0 ; SAP enhancement package 2 for SAP CRM 7.0 ; SAP enhancement package 3 for SAP CRM 7.0 ; SAP enhancement package 4 for SAP CRM 7.0

Keywords

KBA , CRM-BTX-GWI , Groupware Integration (Client) , Problem

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