1811022 - You are Unable to Release/Activate the Service Catalog

Symptom

You are Unable to Release/Activate the Service Catalog and get one of the below error messages:

Conflict between catalog XYZ (version 1) and catalog ABC (version 1). There is a usage conflict between the specified catalogs. Therefore, you cannot release this catalog.

Validity date conflict with catalog ABC (version X) release not possible.

XYZ and ABC represents the ID of the catalogs.

Environment

SAP Hybris Cloud for Customer

Product

SAP BUSINESS BYDESIGN 1611 ; SAP BUSINESS BYDESIGN 1705 ; SAP BUSINESS BYDESIGN 1708 ; SAP Business ByDesign 1302 ; SAP Business ByDesign 1305 ; SAP Business ByDesign 1308 ; SAP Business ByDesign 1311 ; SAP Business ByDesign 1402 ; SAP Business ByDesign 1511 ; SAP Business ByDesign 1602 ; SAP Business ByDesign 1605 ; SAP Business ByDesign 1608 ; SAP Business ByDesign 1702 ; SAP Business ByDesign 1711 ; SAP Business ByDesign feature pack 4.0 ; SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions

Keywords

Service Catalog, Service Catalogue, Release, Activate , KBA , activate service catalog , service catalog , release , activate , service entitlements , release not possible , validity date conflict with catalog id , AP-SLO , Sales Order Processing , How To

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