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1812969 - "HTTP Status 500" error when accessing WACS BI launchpad or WACS CMC of BI 4.0

Symptom

  • "HTTP Status 500" error when accessing Web Application Container Server (WACS) BI LaunchPad or WACS CMC
  • Error message:
HTTP Status 500 -
type Exception report
message
description The server encountered an internal error () that prevented it from fulfilling this request.
exception
javax.servlet.ServletException: Servlet.init() for servlet equinoxbridgeservlet threw exception 
 org.apache.catalina.valves.ErrorReportValve.invoke(ErrorreportValve.java:102)
 org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:555)
 org.apache.catalina.connector.CoyoteAdapter.serve(CoyoteAdater.java:298)
 org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:852)
 org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:588)
 org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:489)
 java.lang.Thread.run(Thread.java:722)
root cause
java.lang.RuntimeException: sun/reflect/MethodAccessorImpl
 org.eclipse.equinox.servletbridge.FrameworkLauncher.start(FrameworkLauncher.java:370)
 org.eclipse.equinox.servletbridge.BridgeServlet.init(BridgeServlet.java:147)
 javax.servlet.GenericServlet.init(GenericServlet.java:212)
 org.apache.catalina.valves.ErrorReportValve.invoke(ErrorreportValve.java:102)
 org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:555)
 org.apache.catalina.connector.CoyoteAdapter.serve(CoyoteAdater.java:298)
 org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:852)
 org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:588)
 org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:489)
 java.lang.Thread.run(Thread.java:722)

 

  • WACS logs have the error:

SEVERE: Error while starting Framework
java.lang.ClassCircularityError: sun/reflect/MethodAccessorImpl
 at sun.misc.Unsafe.defineClass(Native Method)
 at sun.reflect.ClassDefiner.defineClass(ClassDefiner.java:54)
 at sun.reflect.MethodAccessorGenerator$1.run(MethodAccessorGenerator.java:392)
 at java.security.AccessController.doPrivileged(Native Method)
 at sun.reflect.MethodAccessorGenerator.generate(MethodAccessorGenerator.java:388)
 at sun.reflect.MethodAccessorGenerator.generateMethod(MethodAccessorGenerator.java:59)
 at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:28)
 at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
 at java.lang.reflect.Method.invoke(Method.java:597)

......

Full stack in attachment

 

 


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Environment

  • SAP BusinessObjects Business Intelligence Platform 4.0 (BI 4.0)
  • Web Application Container Server

Product

SAP BusinessObjects Business Intelligence platform 4.0

Keywords

WebApplicationContainerServer, BI4, BI4.0, http 500, http500, 6405, Error while starting Framework, StandardWrapper.Throwable, java.lang.RuntimeException, equinoxbridgeservlet, ADAPT01686528 , KBA , BI-BIP-DEP , Webapp Deployment, Networking, Vulnerabilities, Webservices , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem

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