1815379 - Logon Failure to Destination when using SAP Authentication in LCM / Promotion Management

Symptom

When using SAP Authentication in the Promotion Management Tool / Life Cycle Manager (LCM), you get the error:

"Logon Failure to Destination"

If you enable tracing on the CMS Server, you may also see the following error:

"Failed while trying to log on to SAP system. The following RFC error was returned: [Group, Key, Message]: [3, "", "Password must be changed."]. The entitlement system has been disabled in memory. This may be because the SAP system is unavailable or because the credentials are invalid. The entitlement system has to be re-enabled before it can be used again."

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.0, feature pack 3 ; SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Enterprise XI 3.0

Keywords

LCM, Promotion, Management, Failure, RFC, Entitlement , KBA , BI-BIP-DEP , Webapp Deployment, Networking, Vulnerabilities, Webservices , Problem

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