SAP Knowledge Base Article - Preview

1816487 - Error when opening SAP Explorer application with SSO configured from a Mac computer

Symptom

  • Browser error "http status 404 - /sso/vintela-error.jsp" when opening Explorer login page with SSO configured
  • Error appears in any MAC computer when using Explorer / Polestar URL to access the application
  • SSO and on a regular Windows computer works fine


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Environment

  • SAP BusinessObjects Explorer XI 3.x
  • SAP BusinessObjects Explorer 4.x
  • MAC OS
  • Active Directory SSO

Product

SAP BusinessObjects Explorer 4.0 ; SAP BusinessObjects Explorer 4.0, feature pack 3 ; SAP BusinessObjects Explorer 4.1 ; SAP BusinessObjects Explorer XI 3.1 ; SAP BusinessObjects Explorer XI 3.2

Keywords

KBA , BI-BIP-AUT , Authentication, ActiveDirectory, LDAP, SSO, Vintela , BI-RA-EXP , Obsolete: Polestar, Explorer , Problem

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