Symptom
The following questions will be answered:
- The user transmits and gets an error - what log file can be used to gather the needed information?
- What log files does the Syclo support engineer use to debug an issue?
- How do you read Syclo's Agentry server messages.log file?
- What does A, R, I, Q, S, C and others mean in the messages.log file?
- How do you find the following:
- The size of each data transmitted from and to client
- The time when the user got disconnected from the transmit
- The different users who are connecting at the same time
- What process was running during the clients sync to the server when the problem occurred?
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Environment
Agentry - all versions.
Product
Agentry all versions
Keywords
KBA , MOB-SYC , Syclo Mobility , MOB-SYC-SAP , Syclo Mobility for SAP backend , MOB-SYC-OTH , Syclo Mobility for other backend , MOB-SYC-IBM , Syclo Mobility for IBM backend , Problem
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