SAP Knowledge Base Article - Preview

1816521 - SAP/Syclo - Agentry server messages.log code definition - Agentry

Symptom

The following questions will be answered:

  • The user transmits and gets an error - what log file can be used to gather the needed information?
  • What log files does the Syclo support engineer use to debug an issue?
  • How do you read Syclo's Agentry server  messages.log file?
    • What does A, R, I, Q, S, C and others mean in the messages.log file?
  • How do you find the following:
    • The size of each data transmitted from and to client
    • The time when the user got disconnected from the transmit
    • The different users who are connecting at the same time
    • What process was running during the clients sync to the server when the problem occurred?


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Environment

Agentry - all versions.

Product

Agentry all versions

Keywords

KBA , MOB-SYC , Syclo Mobility , MOB-SYC-SAP , Syclo Mobility for SAP backend , MOB-SYC-OTH , Syclo Mobility for other backend , MOB-SYC-IBM , Syclo Mobility for IBM backend , Problem

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