Symptom
Sometimes, e.g. after system upgrade, we can't logon CRM WebUI Client, and system shows below message "Logon is not possible because you have not been assigned to a business role; contact your system administrator".
This is because the business role is not assigned, has been wrongly assigned, or the business role has the wrong naming convention where spaces or special characters are used in the name of the business role .
This KBA contains information about how to assign business role in CRM WebUI and how to resolve the logon problem. Please check Resolution and See Also part for the detail.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
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Environment
- SAP Customer Relationship Management (CRM)
- SAP enhancement package for SAP CRM
- SAP enhancement package for SAP CRM, version for SAP HANA
- SAP Solution Manager 7.X
Product
Keywords
SPRO, Customer Relationship Management, UI Framework, Define Business Role, pfcg role assignment, CL_CRM_UI_PROFILE_DETERM -> LOAD_PROFILES, CRM_UI_PROFILE, determine, Enhanced Object Description, CRMD_UI_ROLE_ASSIGN, SAP_CRM_UIU_SLS_PROFESSIONAL,
KBA, WUI, Framework, authorization, 2601676, CL_CRM_UI_PROFILE_DETERM, IS_ROLE_ASSIGNED, default business role, default, business role selection pop-up, Contact your system administrator , KBA , sap, kba, note , CA-WUI-ROL , Roles Management , SV-SMG-SUP , Service Desk / Incident Management , SV-SMG-CM , Change Request Management , CA-WUI , WebClient User Interface , CRM-FRW-ROL , Please use CA-WUI-ROL instead , How To
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