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1817091 - Could not load SYB library when connecting to a SAP ASE for BS/BW

Symptom

  • The SAP AS ABAP Kernel or a tool like tp, R3trans, sapdbctrl etc. tries to connect to SAP Sybase ASE database server of an SAP system but it fails to establish a connection with one of the following error messages:

    • Could not load SYB library sybdrvodb64.dll
    • Could not load SYB library libsybdrvodb.so.  No database connection possible.
    • ODBC driver for Sybase Adaptive Server is not installed.

  • The error can also be returned during product installation in the dev_sapinst.log and saplikey.log:

saplikey: failed to connect to the database.
Could not load SYB library libsybdrvodb.so. No database connection possible.


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Environment

  • SAP Adaptive Server Enterprise (ASE) 15.7 and 16.0 for Business Suite (BS) or Business Warehouse (BW)
  • SAP NetWeaver (NW) - All versions
  • SAP Solution Manager (SOLMAN) - All versions

Product

SAP Adaptive Server Enterprise 15.7 ; SAP Adaptive Server Enterprise 16.0 ; SAP NetWeaver all versions ; SAP Solution Manager 7.1

Keywords

Technisches Monitoring, Systemverfügbarkeit, Solution Manager, SAP Host Agent, sybdrvodb64, libsybdrvodb, ODBC, DBCLIENT, saplikey, , KBA , BC-DB-SYB , Business Suite on Adaptive Server Enterprise , BW-SYS-DB-SYB , BW on Adaptive Server Enterprise , Problem

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