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SAP Knowledge Base Article - PreviewSymptom
You have a requirement that UI fields needs to be checked in CRM Web UI when you change the user status of the incident. If the mandatory fields are empty, an error message is sent, and the user status is not changed.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
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Environment
Solution Manager 7.1 SP05 and above
Product
SAP Solution Manager 7.1 ; SAP Solution Manager 7.2
Keywords
SMIN, YMIN, SMIN0001, YMIN0001, ZMIN0001, CRM_UI, mandatory, check, text, required, text type , KBA , status , mandatory , change request , documentation , change document , required , SV-SMG-SUP , Service Desk / Incident Management , SV-SMG-CM , Change Request Management , How To
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