Symptom
Error: "An unexpected error has occurred. The exception thrown was: Unable to find servers in CMS <CMS:6400> and cluster <CMS:6400> with kind fileserver and service FileStoreV2. All such servers could be down or disabled by the administrator (FWM 01014)" retrieving a Universe in Information Design Tool (IDT), when the IDT session was opened through a CMS descriptor with Fully Qualified Domain Name (FQDN)
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Environment
- SAP BusinessObjects BI Platform 4.x having a few CMS services and the SBOP failover cluster configuration
- Information Design Tool
- All supportedOS platforms
Product
Keywords
FWM 01014, cms, cluster, IDT, session, retrieve, universe, unable, @cluster, FQDN, short name, hosts, Unable to find servers in CMS and cluster with kind fileserver and service FileStoreV2, FileStoreV2 , biSL , KBA , BI-BIP-IDT , Information design tool , BI-BIP-SL , Semantic Layer , Problem
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