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1819873 - An ASE server does not start on platform IBM AIX

Symptom

  • A SAP (Sybase) ASE server on IBM AIX fails to start
  • With messages including

    startserver -f RUN_SID

    • exec(): 0509-036 Cannot load program dataserver because of the following errors:
       rtld: 0712-001 Symbol CreateIoCompletionPort was referenced from module dataserver(), but a runtime definition of the symbol was not found.
       rtld: 0712-001 Symbol GetMultipleCompletionStatus was referenced from module dataserver(), but a runtime definition of the symbol was not found.

      or

    • exec(): 0509-036 Cannot load program dataserver because of the following errors:
        0509-130 Symbol   resolution failed for dataserver because:
        0509-136 Symbol   CreateIoCompletionPort (number 579) is not exported from dependent module /unix.
        0509-136 Symbol   GetMultipleCompletionStatus (number 580) is not exported from dependent module /unix.
        0509-136 Symbol   PostQueuedCompletionStatus (number 581) is not exported from dependent module /unix.
        0509-136 Symbol   ReadFile (number 582) is not exported from dependent module /unix.
        0509-136 Symbol   WriteFile (number 583) is not exported from dependent module /unix.
        0509-192 Examine .loader section symbols with the 'dump -Tv' command.

      or

    • in ASE errorlog

      Attempt to resize 'Network Controller Manager' failed because a new controller could not be created.
      It was not possible to create the network controllers for the server, the server will now shutdown.


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Environment

  • SAP Adaptive Server Enterprise (ASE) 15.7 for Business Suite
  • SAP Adaptive Server Enterprise (ASE) 16.0 for Business Suite
  • SAP NetWeaver (NW) - All versions
  • SAP Adaptive Server Enterprise (ASE) 15.7
  • SAP Adaptive Server Enterprise (ASE) 16.0

Product

SAP Adaptive Server Enterprise 15.7 ; SAP Adaptive Server Enterprise 16.0

Keywords

startdb, AIX, sybase ase, Input/ utput Completion Port (IOCP) API for asynchronous I/O operation , KBA , BC-DB-SYB , Business Suite on Adaptive Server Enterprise , BC-SYB-ASE , Sybase ASE Database Platform (non Business Suite) , Problem

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